We typically process and ship orders within 24-48 hours. During busy sale periods, it may take an extra day or two, but rest assured, we’re working hard to get your LingoPlugs to you as quickly as possible!

Tracking numbers are sent automatically once your order is shipped. If you didn’t receive yours, check your spam or promotions folder first. Still no luck? Reach out to us, and we’ll gladly resend it.

If your order hasn’t shipped yet, we’ll do our best to accommodate your request. Contact us as soon as possible with your order number, and we’ll see what we can do!

Standard delivery takes 3-5 business days within the US, depending on your location. International shipping times may vary slightly. Remember, sale periods may add a small delay, but we’ll keep you updated every step of the way.

If your order hasn’t been processed or shipped yet, we can cancel it for you. Please contact us immediately with your order number, and we’ll take care of it. If the order has already been shipped, we’ll guide you through the return process instead.

Once we receive and inspect your returned item, refunds are typically processed within 5-10 business days. The time it takes to reflect in your account depends on your bank or payment provider.

Absolutely! We love partnering with organizations. Contact us with the quantity you need and any specific requirements, and we’ll work with you to create a custom bulk order plan.