We’re Here to Help
At LingoPlugs, we’re more than just a business—we’re a passionate, small team that’s experienced incredible growth thanks to customers like you. Your support means the world to us, and we’re doing everything we can to keep up with the overwhelming demand while maintaining the quality and care you deserve.
Whether you have questions about your order, feedback about the product, complaints, inquiries about bulk purchases, or even sponsorship opportunities, we’d love to hear from you! Every message we receive is important, and we’re here to make sure your experience with LingoPlugs is nothing short of amazing.
That said, during our sale periods, we’re working around the clock to process orders as quickly as possible, but shipping times may be extended by an extra day or two. Please bear with us—we promise it’s worth the wait!
Thank you for being part of the LingoPlugs journey. We couldn’t do this without you, and we’re always just a message away.
Deliveries & Orders
Frequent Asked Questions
When will my order be shipped?
When will my order be shipped?
We typically process and ship orders within 24-48 hours. During busy sale periods, it may take an extra day or two, but rest assured, we’re working hard to get your LingoPlugs to you as quickly as possible!
I didn’t receive my tracking number. What should I do?
I didn’t receive my tracking number. What should I do?
Tracking numbers are sent automatically once your order is shipped. If you didn’t receive yours, check your spam or promotions folder first. Still no luck? Reach out to us, and we’ll gladly resend it.
Can I change the color of my LingoPlugs after ordering?
Can I change the color of my LingoPlugs after ordering?
If your order hasn’t shipped yet, we’ll do our best to accommodate your request. Contact us as soon as possible with your order number, and we’ll see what we can do!
How long does delivery take?
How long does delivery take?
Standard delivery takes 3-5 business days within the US, depending on your location. International shipping times may vary slightly. Remember, sale periods may add a small delay, but we’ll keep you updated every step of the way.
Can I cancel my order?
Can I cancel my order?
If your order hasn’t been processed or shipped yet, we can cancel it for you. Please contact us immediately with your order number, and we’ll take care of it. If the order has already been shipped, we’ll guide you through the return process instead.
How long does it take to process refunds?
How long does it take to process refunds?
Once we receive and inspect your returned item, refunds are typically processed within 5-10 business days. The time it takes to reflect in your account depends on your bank or payment provider.
Can I purchase LingoPlugs in bulk for my school, office, or workplace?
Can I purchase LingoPlugs in bulk for my school, office, or workplace?
Absolutely! We love partnering with organizations. Contact us with the quantity you need and any specific requirements, and we’ll work with you to create a custom bulk order plan.